Sai takes on Himself the pain/sorrows of the world - Sathya Sai Speaks old Vol. 7b p. 147 and Sathya Sai Speaks new Vol. 10 p.263
Sai in all hearts but never shares pain or joy - Sathyam, Sivam, Sundaram (Kasturi's biography) - Vol 2 p. 252
Sathyam, Sivam, Sundaram (Kasturi's biography) - Vol- 3 p. 112